THE ROLE
This position is responsible for preparing and cooking food items in a fast-casual space to ensure guest satisfaction and maximize food revenues.
ESSENTIAL FUNCTIONS
- Must maintain a friendly, positive attitude and professional demeanor at all times
- Direct, implement, and maintain a guest service philosophy that serves as a guide to fellow associates
- Regularly meet with supervision to review assignments, anticipated business levels, changes, and other information pertinent to job performance
- Ensure that only the highest-of-quality product is served to our guests
- Maintain and abide by County Health/Sanitation as well as Legends Hospitality standards
- Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
- Ensure that all equipment is in proper operational condition and is cleaned on a regular basis
- Shows flexibility by rotating to other service locations when necessary
Performs other related duties, tasks, and responsibilities as assigned by management
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ideal candidate will be ServSafe Certified
- Must be at least 18 years old
- The ideal candidate will have a culinary degree or have graduated from a certified apprenticeship program with a minimum of 2-3 years of cooking experience in the contract foodservice industry, preferably in premium services, catering, and concessions environments for a sports and/or entertainment venue
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative and leadership
- Customer service oriented with the ability to interact with all levels of management
- Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
- Must be able to work in a team environment
- High level of organization and attention to detail
- Must be able to remain calm under stressful situations
- Must be able to smile, maintain positive body language, and consistently provide positive guest service
- Must be able to lift and carry up to 50 lbs.
- Must be able to make evaluations and decisions without immediate supervision
- Must be able to accept and carry out responsibility for directions
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Licenses & Certifications:
Preferred – SERVSafe and City of Philadelphia Food Safety Personnel Certificate
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.