Psychiatric Crisis Specialist II

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providingoptimalfamily- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work withstate-of-the-arttechnology and will build a rewarding career with one of the most respected healthcare organizations in the world.  

As a Psychiatric Crisis Specialist, you are an integral member of the Behavioral Health Intake team. Youare responsible forassessing andidentifyingthe unique needs of all Behavioral Health patients within the Cleveland Clinic System Emergency Departments and Hospitals. In this role, you will work to ensure they receive the necessary support and resources to achieve treatment goals and find healing. Your daily efforts can make a significant and lasting difference on all those you meet, including patients, their lovedonesand the entire community.

APRNcaregiver in this position worksvarying days from6:45AM – 7:15PM.

A caregiver who excels in this role will: 

• Complete comprehensive mental status, psychosocial, risk and chemical use assessments. 

• Identifypatient crisis needs andparticipatein on-going assessment and care plan recommendations for patients with extended time awaiting dispositions.

• Provide crisis intervention services using a therapeutic intervention based onpatient centeredoutcomes and standards of care based on current research and evidence-based practice.

• Participate in the clinical instruction and supervision of Psychiatric Crisis Intervention Specialists seeking independent licensure and student interns shadowing orparticipatingin the department to provide learning experiences.

• Act with integrity in placing professional charge capture for crisis intervention services provided and document all requirements for such services provided.

• Supply information to the medical team for consideration of a differential diagnosis.

• Recognize significant changes in patient condition and respond appropriately.

• Navigate insurance verification and pre-certification processes for behavioral healthcarve-outs.

• Provide psychoeducation to family, significantothers of patientsand other co-working caregivers about Behavioral Health,de-escalationand/or other related topics.

• Involve the patient/family (or designee) and other current providers in developing a plan of care individualized to patient cultural,religiousand educational needs.

• Developappropriate patientgoals foridentifiedproblems.

• Serve as a patient advocate.

• Process referred cases toappropriate disposition, including inpatient placement orassistancewith community wrap around services, for a successful discharge plan.

• Communicate informationregardingpatient plan of care, currentoutcomesand acuity atendof shift report.

• Perform routine administrative office functions as needed tofacilitatecasework processes.

• Assistin orientation of new Behavioral Health Intake team staff or other hospital personnel.

• Complete all documentation and records related to patient care.

Minimum qualifications for the ideal future caregiver include: 

• Master’sof Art(MA)orMaster’sof Science(MS)in a healthcare profession or MEd

• Current licensure as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) with no history of substantiated ethics or patient abuse reports

• Two years ofpost-Master'sexperience

Preferred qualifications for the ideal future caregiver include: 

• Secondary language fluency 

• Awareness of or experience working with patients who have been diagnosed with a substance use disorder

• Behavioral health and emergency department/crisis experience