Specialist, Compliance
Job Summary
The Compliance Specialist is responsible for managing and ensuring compliance with GPC’s accommodation policies, programs, and guidelines related to equal opportunity (EO), as well as assisting in the creation and management of broader compliance processes and policies. Reporting to the Sr. Director, Global Ethics & Compliance, the Compliance Specialist exercises substantial independent judgment and discretion in making decisions on accommodation requests, developing compliance frameworks, and coordinating compliance efforts globally. This role requires a proactive approach to policy interpretation and application, ensuring timely and legally compliant outcomes consistent with federal, state, and international regulations.
Responsibilities
- Exercise independent judgment and discretion in evaluating and deciding on medical and religious accommodation requests, ensuring compliance with ADA, Rehabilitation Act, Title VII, and applicable international laws and company policies.
- Lead the design, development, and continuous improvement of compliance processes, policies, and training related to accommodations and overall regulatory compliance.
- Analyze compliance-related data to identify trends, risks, and opportunities for enhancement; develop and recommend actionable solutions to leadership.
- Prepare comprehensive and legally compliant communications addressing accommodation decisions and compliance updates, tailored for employees, People Team, and leadership.
- Serve as a trusted advisor and strategic partner to the People Team, business leaders, and global stakeholders, influencing compliance practices and fostering alignment with legal requirements and business objectives.
- Coordinate complex compliance initiatives and accommodation programs across multiple locations and jurisdictions, ensuring adherence to local laws while maintaining global standards.
- Provide expert guidance on job modifications and reassignment options to both employees and leadership, exercising judgment to balance business needs and employee accommodations.
- Independently manage a portfolio of accommodation cases and compliance projects, prioritizing workload to meet deadlines and regulatory timelines without direct supervision.
- Develop and implement process improvements that enhance operational efficiency, compliance consistency, and employee experience.
- Maintain current, in-depth knowledge of federal, state, and international compliance requirements; anticipate changes and prepare the organization accordingly.
- Facilitate and support internal and external compliance audits by delivering pertinent documentation, analysis, and expert insights.
- Perform other duties as necessary to uphold GPC’s ethical standards and compliance commitments.
Qualifications
- Values individual differences, varied perspectives, and working styles.
- Bachelor’s degree in vocational rehabilitation, human resources management, compliance, or related field, or equivalent experience in accommodation decision-making and compliance management.
- Demonstrated ability to independently interpret and apply complex laws and policies related to accommodations and equal opportunity.
- Proven experience exercising discretion and making high-stakes decisions impacting employees and the organization.
- Strong strategic thinking, analytical abilities, and a data-driven approach to problem-solving and compliance enforcement.
- Exceptional communication skills, capable of effectively influencing and collaborating with diverse stakeholders across functions and geographies.
- Self-motivated and able to manage multiple priorities independently within established deadlines.
- Maintains confidentiality and exercises sound judgment in handling sensitive and proprietary information.
Preferred Qualifications
- Experience managing accommodation and compliance programs in corporate, distribution, or global environments.
- Proficiency with compliance tracking and HR information systems, such as AbsenceTracker or Workday.
- Experience in compliance data analysis and continuous improvement initiatives.
Leadership
- Embodies the following values: serve, perform, influence, respect, innovate, team.
- Effectively communicates by motivating and inspiring others through clear and proactive communication.
- Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically by being a forward t
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.