- Primary customer commercial contact for existing business: reporting progress, discussing new proposals, negotiating scope & committing achievable delivery dates, supporting contract negotiations, T&Cs discussions with Sales/Legal, aligning with ART
- Commercial interface into the business: Financial reporting of projects, creating opportunities in C4C (Salesforce equivalent):
- Align with POs as technical responsible of the definition of what is delivered (what does the customer want/need):
- Bringing Market needs to Product Management
- Customer program level planning, working with ARTs & People Leads on resources to deliver projects, planning resource demand in PPM
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