Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
€52.000,00 - €71.500,00Location:
Dresden,DEUYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.As an Installation Engineer, you are part of the Field Service Operations (FSO), Customer Engineer Team, and you will play a key role in bringing cutting-edge semiconductor equipment online at some of the world's most advanced manufacturing facilities. Working alongside experienced Customer Engineers, you'll gain hands-on exposure to complex technologies, solve challenging technical problems, and directly impact customer success.
This is an exciting opportunity for engineers who enjoy hands-on technical work, customer interaction, international travel, and working in diverse manufacturing environments.
Travel: Up to 75% to customer sites across the region
What You'll Do
Partner with Senior Customer Engineers to install, commission,maintain, and upgrade Applied Materials equipment at customer sites.
Support equipment startup and acceptance activities to ensure successful deployment and operational readiness.
Utilize digital diagnostic tools, equipment analytics, and troubleshooting methodologies toidentifyand resolve technical issues.
Perform preventive and corrective maintenance on advanced electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems.
Diagnose equipment performance issues and implement solutions with support from senior team members and technical experts.
Build strong relationships with customers through professional communication and technicalexpertise.
Maintain compliance with all safety, quality, and operational procedures while working in customer manufacturing environments.
Document maintenance activities, service reports, and technical findings accurately and professionally.
Support continuous improvement initiatives and other business needs asrequired.
What You'll Learn
Applied Materials providescomprehensive trainingto help you developexpertisein:
Semiconductor manufacturing technologies
Advanced vacuum and plasma systems
Equipment diagnostics and troubleshooting
Customer-facing technical support
Cleanroom operations and best practices
Installation and optimization of highly sophisticated manufacturing equipment
Prior semiconductor experience is beneficial but notrequiredfor candidates with strong technical aptitude and relevant industry experience.
Minimum Qualifications
Associate degree /bachelor's degree/master's degree in electrical engineering / mechanical engineering/ Mechatronics, Military technical training, Trade certification, or equivalent technical experience
Ability to read and interpret electrical and mechanical schematics
Experienceidentifyingand resolving technical issues through structured troubleshooting
Basic mechanical and technical aptitude involving pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
Familiarity with hand tools, power tools, and test equipment, including digital multimeters
Strong verbal and written communication skills
Basicproficiencywith Microsoft Excel, Word, and PowerPoint
Valid driver's license
Candidates must be able to travel freely within Europe and hold all necessary documentation to support international business travel
Ability to meet all customer site requirements, including safety, environmental, and health-related protocols
Willingness and ability to travelup to75%
Preferred Qualifications
1-4 years of experience in field service, maintenance, manufacturing support, installation engineering, or a related technical role
Experience working with semiconductor equipment or in cleanroom environments
Experience supporting customers in a technical field service capacity
Knowledge of vacuum systems, automation, robotics, process equipment, or precision manufacturing technologies
Physical Requirements
This position requires the ability to:
Walk and stand for extended periods
Work in tight spaces and at heights
Climb stairs and ladders
Bend, squat, kneel, reach, and twist regularly
Lift and carry materials up to 35 lbs. (approximately 16 kg)
Distinguish between colors and work safely with electrical systems
Work in environments with elevated noise levels
Use hand and power tools safely and effectively
As this role isfrequentlyperformed within semiconductor manufacturing cleanrooms, emp
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