Site: Wentworth-Douglass Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position is full time at Wentworth-Douglass Hospital in Dover, NH. The hours are Monday through Friday, days with no call. Occasional flexibility with hours for training purposes is required. Full time benefits eligible!
This is a great opportunity for an experienced Sterile Processing professional to lead the education & training of staff in a fast-paced sterile processing department. The position reports to the SP Manager and involves frequent collaboration with the SP leaders and other interdepartmental leaders.
• Responsible for developing and delivering professional development programs and in-service training sessions for healthcare professionals.
• Collaborate with subject matter experts and stakeholders to identify training needs and develop comprehensive training programs aligned with the organization's goals and regulatory requirements.
• Conduct needs assessments, analyze training gaps, and design learning objectives and outcomes for in-service training sessions.
• Develop training materials, including presentations, handouts, e-learning modules, and multimedia resources, using instructional design principles and adult learning techniques.
• Incorporate innovative training methods and technologies to enhance learner engagement and knowledge retention.
• Collaborate with preceptors to ensure continuity and effectiveness of new hire training.
• Schedule recurring check-ins with new hires and preceptors to maintain training accountability.
• Perform routine QA audits and collaborate with SPD manager and supervisors on departmental and individual performance improvement initiatives.
• Perform other duties in support of SPD operations, as assigned.
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
- Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) required.
- Certified Endoscope Reprocessor [CER] – Healthcare Sterile Processing Association (HSPA) preferred.
Experience
3 years minimum SPD Tech experience. Previous SPD leadership experience preferred. Previous experience designing and delivering training programs preferred.
Knowledge, Skills and Abilities
- Excellent interpersonal and verbal/written communication skills needed to maintain constructive working relationships within and outside of the department.
- Problem-solving and conflict-resolution skills.
- Program planning and organizational skills to effectively manage work and educational data collection.
- Customer service skills are required to effectively meet staff needs and build departmental and external relationships.
- Excellent computer skills are required to communicate electronically and to work with Word, Excel, and SPM instrument tracking system.
Additional Job Details (if applicable)
Onsite
789 Central Avenue
40
Regular
Day (United States of America)
Pay Range
$20.99 - $29.99/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.