Purpose Statement:
The Junior Communications Specialist supports the development and delivery of clear, timely, and accurate internal communications that inform employees and support engagement. Under the direction of the Government Affairs & Communications Director, the role assists with drafting, formatting, coordinating, and distributing communications across internal channels, as well as supporting employee engagement activities, internal events, social media, and agency coordination activities. The position manages routine assignments, maintains agreed timelines, and ensures materials align with approved communication, brand, compliance, and company standards.
Responsibilities:
Internal Content Development
- Support the preparation of internal communication activities under the direction of the Government Affairs & Communications Director.
- Draft, edit, format, proofread, and distribute internal communications, including announcements, newsletters, presentations, talking points, intranet content, and campaign materials.
- Support the development and distribution of communications related to business updates, company priorities, employee initiatives, and organizational activities.
- Support with creating social media content ensuring content aligns with corporate branding guidelines & strict industry regulations.
- Assist with the preparation of communication materials for different employee audiences and internal stakeholders.
2. Communication Channels and Events
- Support the preparation and maintenance of content for internal communication channels, including email, newsletters, intranet, collaboration tools, employee meetings, and town halls.
- Assist with the coordination of internal events, employee engagement activities, leadership meetings, business updates, and culture initiatives.
- Support the scheduling and distribution of approved communication materials through appropriate internal channels.
3. Stakeholder and Team Support
- Respond to routine communication requests from internal stakeholders.
- Provide administrative and coordination support to the Communications function.
- Coordinate routine follow-up with internal stakeholders under the direction of the Government Affairs & Communications Director.
- Assist with the local adaptation and distribution of communication materials provided by regional or global Communications teams.
- Collaborate with colleagues across functions to gather information and support communication activities.
- Maintain effective working relationships with internal stakeholders and seek guidance when required.
4. Brand, Compliance, and Quality
- Prepare communication materials in accordance with approved Corporate Branding Guidelines, compliance, and privacy rules.
- Review materials for accuracy, clarity, consistency, formatting, and completeness.
- Ensure that required approvals are obtained before communications are distributed.
- Maintain the confidentiality of sensitive information and follow applicable company policies and procedures.
- Escalate complex, sensitive, potentially high-risk, or competing-priority matters to the Government Affairs & Communications Director.
5. Reporting and Continuous Improvement
- Collect basic communication activity information, employee feedback, and results.
- Support the preparation of communication activity updates and basic reports.
- Maintain accurate records of communication activities, deliverables, and timelines.
- Looks for opportunities to improve the efficiency and effectiveness of communication activities.