The Analytics & Performance Analytics (APEX) function supports AbbVie’s US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we’d love for you to join us.
The Lead Director, Sales Planning & IC leads enterprise-wide analytical innovation across field planning, Incentive Compensation (IC), business rules, call planning, targeting, and technology-enabled decision support for field-based teams. Drawing on deep marketplace insight, advanced analytics, artificial intelligence, and robust data sets, this leader advances Future-Fit solutions that balance strategic design with operational practicality—equipping teams to engage patients, payers, and healthcare providers with greater impact.
This leader brings proven Sales Force Effectiveness (SFE) expertise, including a strong understanding of the distinct dynamics across pharma and sales. They challenge conventional approaches and identify forward-looking solutions that position the business for future success. As an inspirational people leader, they create differentiated development opportunities that strengthen both technical and leadership capabilities across the team.
Key Responsibilities
Capability Strategy & Delivery
- Lead AbbVie’s enterprise-wide Incentive Compensation strategy, philosophy, and governance; guide franchise-specific plan design; and represent AbbVie in industry benchmarking forums and peer roundtables.
- Provide strategic leadership and accountability for next-generation CRM capabilities supporting Call Planning and Incentive Compensation.
- Lead Incentive Compensation execution through a cross-functional operating model spanning multiple functions and more than 10 teams, enabling agile reporting, strengthening data integrity, and reducing errors across brand performance reporting, Incentive Compensation, and sales planning.
- Shape and align leadership around next-generation call planning and targeting solutions that use real-time insights, artificial intelligence, and robust data to enhance field effectiveness and decision-making.
Leadership & Collaboration
- Lead the Incentive Compensation and Sales Planning teams, ensuring alignment with enterprise strategy, business priorities, and delivery standards.
- Lead, mentor, and develop Incentive Compensation and Sales Planning leaders and their teams through coaching, performance guidance, succession planning, and career development support.
- Facilitate collaboration between senior business leaders and cross-functional teams to secure input, feedback, and alignment on Incentive Compensation and Sales Planning priorities.
- Partner with commercial, finance, HR, operations, analytics, and field leadership to integrate Incentive Compensation and Sales Planning strategies and ensure organizational readiness.
- Communicate strategic priorities, key decisions, and execution updates clearly and consistently to senior leadership, field stakeholders, and governance forums.
- Champion Incentive Compensation and Sales Planning strategies and their organizational impact through stakeholder meetings, leadership forums, and targeted communications.
Governance & Compliance
- Establish and enforce governance frameworks to ensure Incentive Compensation and Sales Planning initiatives comply with applicable regulatory, privacy, data, and enterprise requirements.
- Manage execution risks and cross-functional dependencies, making risk-informed decisions that minimize disruption and maintain momentum.
- Ensure strategic decisions, process documentation, business rules, and operational practices align with enterprise standards and governance protocols