Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for overseeing and managing quality improvement and patient safety initiatives within the hospital. This position involves developing and implementing strategies to enhance the overall quality of patient care, ensuring compliance with regulatory standards, and fostering a culture of safety among healthcare teams.
Primary Responsibilities:
• Lead and direct hospital-wide quality improvement initiatives to enhance patient outcomes and satisfaction.
• Provide leadership in promoting a culture of safety throughout the hospital.
• Oversee patient safety programs, ensuring compliance with industry standards and regulatory requirements.
• Ensure the hospital's compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
• Oversee the monitoring and analysis of key quality metrics, such as readmission rates, infection rates, and patient satisfaction scores.
• Lead or facilitate Root Cause Analysis investigations for significant adverse events.
• Prepare comprehensive reports for hospital leadership, regulatory agencies, and quality improvement committees.
• Lead the development and implementation of continuous improvement initiatives to address emerging challenges and enhance overall quality and safety.
Qualifications:
- Bachelor's Degree in related field of study required. Master's Degree preferred.
- 5+ years of experience in quality improvement, patient safety, or a related field within a healthcare setting required
- 3+ years of leadership or supervisory experience required
Additional Knowledge, Skills and Abilities:
- In-depth Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with multidisciplinary teams.
- Detail-oriented with a focus on accuracy in data analysis and reporting.
- Strong leadership, interpersonal, and communication skills.
Additional Job Details (if applicable)
Schedule and Work Model:
- Full-time, Monday through Friday, standard business hours (ET)
- Hybrid work model: No set schedule for on-site and remote (work from home); must be available to be on-site as needed at Brigham and Women’s Hospital as well as other Mass General Brigham affiliated hospitals and flexible based on business needs.
- On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment.
Hybrid
399 Revolution Drive
40
Regular
Day (United States of America)
Pay Range
$99,465.60 - $144,643.20/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.