The Business Support Coordinator ensures high-quality outcomes by overseeing compliance to delivery, finance and client processes, while partnering across operations. This role will be based in our Melbourne office.
How you’ll make a difference:
- Provide operational and administrative support to Sector Directors, including diary and inbox management, meeting coordination, event planning, internal reporting, and expense processing.
- Provide administrative and project support to Sector Managers and Project Managers as part of broader support to the Water and Infrastructure team.
- Coordinate and track governance activities such as GNGs, project risk reviews, Healthy Starts, NPS and client surveys, ensuring timely completion and follow-up actions.
- Partner with Operations Managers, Project Administration, Controls, GBS and EC teams to monitor project performance, drive improvements in cash collection, data quality, time compliance, and resolve issues proactively.
- Support client, market, pursuit and opportunity reporting, maintaining accurate and current information in Salesforce and producing relevant reports for business line meetings.
- Champion a quality mindset across the Sector, ensuring consistent application of AECOM policies, procedures and best practices to support optimal project delivery and strategic initiatives.