Job Duties include but not limited to:
- Review quotations, purchase orders, protocols, methods, specifications, client instructions, and related records to establish documented requirements.
- Create and maintain accurate study designs and project records in Eurofins LIMS, the Eurofins client relationship management application, and other designated systems.
- Confirm methods, protocols, samples, reference materials, specifications, contacts, and other prerequisites are available or actively tracked before initiation.
- Serve as the routine client contact; lead status meetings; document decisions, owners, and target dates; and provide timely updates.
- Coordinate work across Operations, Quality Assurance, Analytical Test Designers, Stability and Sample Administration, Finance, Quoting, Business Development, and supporting functions.
- Monitor timelines, milestones, deliverables, and open actions; identify foreseeable risks and communicate recovery needs before commitments are missed when practicable.
- Compare requested work with approved scope; identify scope changes; initiate change-order or commercial review; and monitor purchase-order coverage.
- Review assigned invoices and billing milestones and support resolution of discrepancies.
- Resolve routine issues using established processes and escalate significant risks with the issue, impact, actions taken, owner, and decision or support requested.
- Maintain professional, complete, traceable, current project documentation and backup coverage.
- Support Associate PM learning and peer coverage when assigned.