Role Purpose
Lead the design and delivery of impactful consumer health and healthcare insights programs while driving client growth, capability development, and innovation. This role combines market research expertise, commercial leadership, AI-enabled research innovation, and people management to help shape IQVIA's Consumer Health business.
Key Responsibilities
Client & Business Development
- Build and grow relationships with key clients across Consumer Health and Healthcare.
- Translate business challenges into actionable insight solutions.
- Lead proposal development, commercial discussions, and new business opportunities.
- Contribute to revenue growth and strategic account development.
Insights & Research Leadership
- Lead end-to-end qualitative, quantitative, and mixed-method research programs.
- Deliver strategic insights that support brand, portfolio, innovation, and commercial decision-making.
- Integrate primary research, market data, and analytics into clear business recommendations.
- Ensure methodological rigor and delivery excellence.
AI & Innovation
- Embed AI-enabled tools and approaches across the research lifecycle.
- Drive adoption of innovative methodologies, analytics, and insight-generation techniques.
- Continuously identify opportunities to improve efficiency, quality, and client value.
People & Team Leadership
- Coach, mentor, and develop a high-performing team.
- Foster a culture of innovation, collaboration, and accountability.
- Build consulting, storytelling, client management, and commercial capabilities within the team.
Operational & Practice Leadership
- Ensure projects are delivered on time, within budget, and to IQVIA quality standards.
- Manage resource allocation, profitability, and project performance.
- Contribute to thought leadership and the growth of IQVIA's Consumer Health practice.
Experience & Qualifications
Required
- 8+ years of experience in market research, insights, consulting, or advisory services.
- Strong expertise in qualitative and quantitative research methodologies.
- Experience leading client engagements and managing research teams.
- Proven ability to manage multiple projects and stakeholders.
Preferred
- Experience across Consumer Health, OTC, Wellness, Healthcare, FMCG, or related sectors.
- Exposure to consulting, advisory, or insights-driven commercial environments.
- Familiarity with AI, automation, or technology-enabled research approaches.
Critical Success Factors
Commercial & Entrepreneurial Mindset
- Identifies growth opportunities and converts them into client impact and business results.
- Demonstrates strong business development and consultative selling skills.
Strategic Insights Leadership
- Connects data, insights, and market context to drive business decisions.
- Synthesizes complex information into compelling recommendations.
AI & Future-Forward Thinking
- Embraces AI and emerging technologies as enablers of better insights and efficiency.
- Continuously explores new methodologies and capabilities.
Client Leadership
- Acts as a trusted advisor and confidently engages senior stakeholders.
- Demonstrates strong communication, storytelling, and presentation skills.
People Leadership
- Develops talent and builds high-performing teams.
- Creates an environment that encourages learning, ownership, and growth.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.