Inside Sales Representative - Entry Level

Responsibilities:

• Work with assigned sales executives providing support with quotations, orders and CRM related duties. 
• Follow up with customers and prospects on inquires and prepared proposals. 
• Customer Service support including data entry, METrak project set up, updating CRM, new vendor/accounts processing.
• Review METrak for accurate billing/RFBs
• Maintain & update METrak & Salesforce (OR OTHER) database.
  • Adding customer companies/contact’s information to database.
  • Ensure that all information input during RFQ processing is accurate and all relevant fields are completed.
  • Ensure Project 3.0s and phases are reviewed and updated in accordance with ‘P-Process’ training.
  • Maintain relevant notes that pertain to a project or opportunity. This includes correspondence/communication between EF personnel and correspondence/communication between Project Coordinator (PC) and the customer.
• Support introductory email to customers (auto-email generation) for new project kick off behalf of Project Coordination team.
• Support PC team to Maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service.
• Interdepartmental support of company sponsored events or miscellaneous administrative tasks.
• Operator phone call coverage.
• Other duties as assigned.