Eurofins Built Environment Testing is seeking a Business Unit Manager (BUMa) for our Pacific Northwest region and can be located in either Seattle, WA or Portland, OR!
The Business Unit Manager is responsible for maintaining positive operating margin at the laboratory level and for meeting and exceeding the annual budget. Supervises all laboratory personnel and provides leadership and direction as needed. Responsible for ensuring compliance and integration of facility operation with corporate and regulatory policies and procedures. The Business Unit Manager will serve as a liaison with corporate business partners and will champion Company policies, vision, and mission. The ideal candidate will reside in either Portland, OR or Seattle, WA.
Business Unit Manager responsibilities include, but are not limited to, the following:
- Lead the business unit with an entrepreneurial and growth-oriented mindset, with full accountability for sales, operations, profitability, people, customer satisfaction, and overall business performance.
- Own the full P&L, including revenue, profitability, labor, operating expenses, capital expenditures, budgeting, forecasting, and achievement of annual financial and growth objectives.
- Lead the commercial growth of the business, including sales strategy and execution, new business development, customer retention and expansion, pipeline development, pricing, major proposals, contract negotiations, and identification of new markets and services.
- Develop and maintain strong relationships with key customers, strategic accounts, industry partners, and other stakeholders, while ensuring the organization consistently delivers on customer commitments.
- Lead operational excellence and continuous improvement across laboratory operations, quality, logistics, customer service, and other functions, with a focus on quality, turnaround time, productivity, efficiency, capacity utilization, cost control, and profitable growth.
- Build, lead, develop, and retain a high-performing team, establishing clear expectations and accountability while fostering a culture of teamwork, customer focus, employee engagement, continuous improvement, professional development, and profitable growth.
- Ensure appropriate staffing, scheduling, training, resource allocation, and organizational capabilities are in place to support current business requirements and future growth.
- Establish, monitor, and analyze key financial, commercial, and operational performance indicators, including revenue, profitability, sales pipeline, labor costs, productivity, turnaround time, quality, and customer performance, and take appropriate corrective action when performance is below expectations.
- Ensure compliance with applicable quality, safety, company, regulatory, and employment policies and procedures, including appropriate technical conduct, quality control, recordkeeping, methods, SOPs, and Quality System requirements.
- Manage and develop the business unit leadership team, including performance management, coaching, succession planning, annual reviews, and employee relations, in partnership with Human Resources as appropriate.
- Collaborate with other Business Unit Managers and Eurofins leadership to optimize capabilities, capacity, customer service, cross-selling opportunities, investments, and overall company performance, and represent the business unit in customer, commercial, operational, strategic, and technical meetings as appropriate.
- Conduct all activities in a safe and efficient manner, travel overnight up to 25% based on business needs, and perform other duties as assigned.