Southlink N25 Ltd is currently recruiting for a part-time Toll Operator. The hours of work are 30 hours per week:
Monday to Friday 7am-1pm rotating 1pm-7pm weekly:
This role has arisen due to maternity leave cover and will end on the permanent operators return to the role.
Role and responsibilities:
- The collection of tolls at N25 toll plaza (Southlink- Waterford).
- To correctly identify vehicles by class / type, to collect the appropriate tolls and to issue change and receipts as appropriate in an efficient and customer friendly manner.
- To assist in maintaining optimum traffic flow so as to minimise delay, maximise throughput and meet business targets and ensure customer satisfaction with the tolling service.
- To follow established procedures for handling of cash, transfer to the Cash Office and completion of the ‘cash-up’ procedure at end of shift / work session.
- To ensure that all customer enquiries and complaints received at toll booths are addressed and / or reported and escalated as appropriate in accordance with established procedures.
Personal Attributes:
- Adaptable and flexible with a willingness to work irregular hours.
- Friendly and outgoing personality.
- Ability to work as part of a team.
- Self-motivated and enthusiastic.