Medical Assistant II - 40 hour/week, Day Shift

** Ask us if you are eligible for a $2,500 sign on bonus!!

Reporting to the Clinic Manager, this multi-functional position is primarily responsible for administrative tasks associated with insurance verification and obtaining insurance authorizations necessary for pre-registration and scheduling of appointments and procedures. Must also be a certified Medical Assistant and will be required to float and cover as needed in the clinical setting to meet patient care needs.

Essential Responsibilities

• Collects/verifies accurate demographic and insurance information ensuring effective reimbursement

• Identifies all possible payers for services; ensures coordination of benefits and arranges for financial counseling if needed.

• Verifies patient eligibility and benefits. Coordinates referrals/authorizations for services.

• Pre-registers patients and may schedule upcoming appointments.

• Acts as a liaison between the hospital, patient, physician offices and payers.

• Documents patient accounts completely and accurately.

• Submits billing information and documentation as required for appropriate reimbursement. Follows up on all denials.

• Works collaboratively with other departments to ensure a smooth workflow throughout the organization.

• Maintains open and courteous communication and telephone skills with patients and family members, patient representatives, providers and co-workers.

• Responsible for obtaining updated insurance guidelines to meet billing requirements. Attends offsite training as indicated.

• Responsible for data entry, audits, and creates and generates reports as requested.

• Readily assists in maintaining staffing levels by covering for other staff as needed. Must maintain all clinical competencies as required for a Medical Assistant.

• Other duties as assigned.

Job Requirements
Education

• High School Diploma or equivalent.

Experience

• Medical office experience (1yr) preferred as a Medical Assistant

• Minimum 1yr experience associated work with health insurance and third-party reimbursement.

Required Licenses/Certifications

• Current Medical Assistant Certification and/or completion of a Medical Assistant certification program

• BLS