Candidates may reside in any of the following areas: Boston, MA or New York state.
The Hybrid Sales Team supports Field Sales, operational, and Marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.
Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and in-person channels with healthcare professionals to achieve brand objectives.
Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis through creating positive customer interactions and lasting relationships.
Responsibilities
- In-person as well as virtual coverage for field sales vacancies and potentially other business needed support
- Ability to use sales techniques to ensure positive results to assigned list of healthcare professionals
- Verify and complete required data entry including details of the interaction, and any follow through actions in accordance with policies and procedures, ensuring data integrity
- Manage daily sales call activity to optimize time and maximize the achievement of sales objectives
- Listen and respond appropriately to customer questions and needs, ensuring acceptance of, or agreement with a “call plan” objective
- Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology within Compliance guidelines
- Successfully complete all product and Compliance training (self-study, testing, field work and classroom training or electronically) and meet training expectations to service customers within the parameters of the program
- Demonstrate effectiveness working independently and in a team environment
- Process customer requests related to product samples and resources in a timely, accurate, and professional manner
- Project a professional company image through all personal and phone interactions with customers and internal partners
- Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions
- Be able to manage call activity and messaging with AbbVie approved best practices and compliance regulations
- Effective and timely communication with Manager
- Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)