The Logistics Coordinator is responsible for managing end-to-end import and export logistics activities, ensuring efficient shipment execution, accurate freight cost verification, and compliance with customs and trade regulations. The role acts as the primary liaison between internal stakeholders, logistics service providers (LSPs), customs brokers, and business partners to ensure seamless logistics operations and service excellence.
Key Responsibilities
- Manage end-to-end import and export operations, including shipment coordination, documentation, customs clearance, and delivery execution.
- Verify freight invoices, monitor logistics costs, and ensure compliance with agreed tariffs and contracts.
- Coordinate warehouse inbound activities, resolve shipment discrepancies, and maintain accurate inventory and inbound records.
- Monitor and evaluate forwarder and customs broker performance against established KPIs and service standards.
- Manage logistics-related insurance claims, including documentation, investigation, and follow-up until closure.
- Collaborate with internal and external stakeholders to resolve operational issues and support continuous improvement initiatives.
- Support logistics reporting, cost monitoring, and budget tracking activities.