Site IT Service Delivery Specialist

Location:

Xiamen, Fujian, China

Job ID:

R0146233

Date Posted:

2026-10-14

Company Name:

HITACHI ENERGY (CHINA) LTD.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Hitachi Energy is renowned worldwide as a specialist for electrical power transmission and distribution. As a global leader, we revolutionized high-voltage technology and pioneered many world’s firsts to bring safety, reliability and efficiency to power networks around the globe. High Voltage Products manufacturing facilities around the world, >100 locations worldwide providing 24/7 service. We have No.1 market share, installed 1 out of 4 high-voltage switchgear in the world, >500k high-voltage circuit-breakers installed globally.

How you’ll make an impact

1. You will provide onsite field support and technical support for IIoT solutions and digital factory related applications.
2. You will conduct troubleshooting and root cause analysis.
3. You will develop and maintain Industrial IoT (IIoT) solutions.
4. You will work with global digital factory team to integrate manufacturing devices with various digital platforms, such as Kepware and thingWorx.
5. You will configure and manage Kepware ServerEX, including channels, devices, tags, and communication drivers for industrial equipment.
6. You will perform onboarding, configuration, testing, and troubleshooting of torque tools and production equipment in factory environments.
7. You will maintain data integration solutions between ThingWorx, Kepware, external applications, and databases.
8. You will support migration activities across Development, QA, and Production environments, including application, database, and file repository migrations.
9. You will collaborate with cross-functional teams including operations, manufacturing, automation, and IT teams.
10. You will prepare technical documentation, SOPs, test cases, and deployment guides for operational support.
11. You will perform end-to-end testing, validation, and monitoring of industrial applications to ensure system reliability and performance.
12. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
13. Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

1. Bachelor’s degree in Electrical Engineering, Computer Science, Automation Technology, or similar

2. 2-5 years of professional experience in Industrial IoT development and support

3. Hands-on experience in several areas: MES, SCADA/HMI, machine connectivity, digital quality, traceability, material flow, visualization, databases or workflow digitalization.

4. Experience coordinating Operations, Engineering, Quality in digital industrial environment.

5. Have a proactive and solution-oriented with ownership

6. Good communication skill, actively providing service and great teamworking

7. You’re accountable and independent, tackling challenges head-on.

8. Fluent English skill of speaking, listening, and writing

9. Willingness to travel extensively to support multiple factory sites and work flexible hours, including weekends, to meet operational and production requirements.

More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Miki Li, WeChat: MikiLi999.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.