The O2C Accounts Receivables Accountant will provide support to the Finance Shared Services team and is responsible for ensuring accurate and timely accounting of incoming payments and customer balances for the O2C portfolio.
The role includes allocating cash receipts to open invoices in the accounting system, investigating and resolving customer balance discrepancies in cooperation with the collections team, and supporting month-end activities such as calculating bad debt provisions, and posting work-in-progress and unbilled delivered orders.
Performance should meet the requirements defined in the SLA/KPIs applicable for the role.
SPECIFIC RESPONSIBILITIES
Allocate incoming payments by entering and matching receipts to the correct invoices in the accounting system.
Investigate and resolve customer balance discrepancies by monitoring payment differences and coordinating with the collections team to obtain remittance details from customers.
Monitor and clear open/unidentified payments; maintain a tracking file and add comments regarding missing remittance, duplicate payments to be refunded, supplier payments to be routed to AP, etc.
Calculate the allowance/provision for potentially uncollectible receivables by analyzing customer balances in line with agreed accounting principles.
Post and reconcile Work in Progress (WIP) and unbilled delivered orders by verifying transactions and recording them in books.
Process and distribute incoming emails within the team; analyze each request and resolve it or route it to the appropriate department.
Work effectively under pressure, especially during month-end closing periods, and support closing tasks when required.
Ensure Compliance with internal controls, company policies, and audit requirements.
Prepare AR reports, aging reports and accounts analysis
Use MS 365 tools (mainly Excel) and Oracle to perform analyses, reconciliations, and reporting.
Perform additional tasks as requested by the supervisor and participate in process improvements/standardization.
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