**Principal Group Leader/Group Leader IV - Responsibilities**
- Apply GMP/GLP and highest quality standards in all areas of responsibility
- Demonstrate and promote company vision, policies, and procedures
- Ensure quality policy program is understood, implemented, and maintained; identify and correct departures from the quality system
- Coordinate workflow and monitor daily operations to meet turnaround time and quality/productivity metrics
- Conduct performance reviews, interview applicants, maintain training records, and evaluate succession plans for assigned employees
- Coach, train, and develop team members to maximize performance and support personal development
- Address performance issues and foster team motivation and morale
- Supervise team in performing client service requirements and complex projects
- Provide technical consultation to clients on results interpretation and troubleshooting
- Lead investigations independently, establish root cause analysis, and develop robust corrective and preventive actions (CAPA)
- Champion implementation of new techniques, technologies, and instrumentation; support onboarding of new systems
- Drive LEAN initiatives and operational improvements; continually evaluate systems and processes
- Monitor and approve employee time entries and consumables spending
- Assess departmental growth needs and provide input for capital expenditure planning
- Evaluate pricing structures and assess new business opportunities
- Develop leadership skills through applicable training and expand self-awareness
- Communicate effectively with client staff and internal teams
- Conduct all activities in a safe and efficient manner in compliance with state and federal employment regulations
- Perform additional duties as assigned to ensure smooth department operations