Collaborate with finance, process, and IT teams to convert requirements into practical technical designs;
Lead service management and project rollouts solutioning of business requirements, from solution design to implementation, while analyzing complex changes and troubleshooting issues;
Ensure solutions align with Metro’s global template, enterprise architecture, SAP best practices, and compliance standards;
Simplify and convey technical concepts to diverse audiences, including executives, business users, and technical teams;
Oversee AMS partner delivery by reviewing and approving transports, documentation, and adherence to Metro standards.
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