Primary Responsibilities
This role supports the execution of the Business projects by coordinating communication, documentation activities, data collection, customer‑related requests, and project tasks.
The role ensures smooth collaboration across sites, functions, and clients during projects initiatives and exercises.
Specific Responsibilities
- At all times, comply with SGS Code of Integrity and Professional Conduct
- Communicate with internal and external stakeholders, clarifying project requirements, timelines, and expectations.
- Provide project support–related activities, plan updates, and exercises.
- Support Business Managers with stakeholder coordination, scheduling, and ensuring deadlines are met.
- Support customer communication concerning projects.
- Maintain client files, records, and documentation in specific tools
- Handle inquiries, concerns, disruptions, and escalate issues as needed; initiate corrective or preventive actions.
- Support methodology selection for analysis and ensure relevant requirements are communicated to site leadership.
- Participate in multi‑site coordination, workshops, or project meetings.
- Promote a collaborative and supportive team culture.
- Assist in special projects or ad‑hoc initiatives as assigned.
- Ensures work area in RBS is always kept clean and presentable.
- Remains familiar with SGS quality assurance procedures.
- Complies to all SGS health and safety and HR policies and procedures.