This role is responsible for day-to-day processing of assigned payroll activities for the ANZ region. The role will also further support other members of the team by providing process guidance and leverage on expertise to solve complex process issues in compliance with relevant local regulations, policies, procedures, and methodologies support with the necessary audit requirements.
Responsibilities and Duties:
• Perform simple to complex payroll activities in compliance with established procedures, strategies, and methodologies.
• Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, leave management and reporting are accurate and delivered within appropriate timeframes and comply with relevant legislation.
• Perform taxation, legislative and statutory obligations, effective processing and preparation of returns, documents management, and maintenance of key processes.
• Support in ensuring up-to-date processes and compliance with legislative, award, and other region-specific changes for accurate payroll processing.
• Contribute as subject matter expert by applying technical expertise in the overall payroll process.
• Support junior members of the team regarding query resolutions for unique cases and process exceptions.
• Support in the preparation of multiple reports and provide complex analysis, insights, and recommendations.
• Assist on assigned issues and collate documentation in support of investigating and resolving complex issues in support of Team Lead/Manager.
• Support in the development and process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in data gathering for SOX audit-related activities.
• Liaise with onshore Payroll Support Teams as appropriate
• Monitor and respond to Employee Centre support requests as it pertains to Payroll Services
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