APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Information Technology Systems (ITS) is recruiting for one (1) Computer Specialist (Software) III, to function as a Project Manager/Sr. Technical Analyst supporting the Eligibility Data & Image Transfer System (EDITS) for the MAP/HCSP units, who will:
- Provide technical analysis, project management, operational support, and coordination across multiple projects and teams.
- Supervise day-to-day activities of assigned technical analysts and testing staff, allocate resources and assign tasks.
- Gather, analyze, and document business and functional requirements; Document technical workflows and identify opportunities for system improvement.
- Review New York State WMS requirements and determine their impact on EDITS; Lead the State related interfaces and activities involving EDITS development.
- Manage development, testing and implementation of EDITS related forms.
- Develop and oversee structured user test plans.
- Support daily production activities and troubleshoot ongoing system anomalies.; Coordinate and resolve complex issues related to Medicaid systems.
- Coordinate meetings, agendas, meeting minutes, and action items; Represent DSS ITS in meetings with senior-level New York State staff.
Hours/Shift:
Normal Business Hours
COMPUTER SPECIALIST (SOFTWARE) - 13632
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