Summary of Responsibilities:
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:
- Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results
- Lead and manage all aspects of the Stewarding team to ensure high levels of service excellence and compliance with applicable health and safety legislation is achieved
- Develop, implement and communicate effective department policies and control procedures to protect the Hotel’s assets
- Maintain inventory of all flatware, tableware and kitchen equipment; source and place orders as required
- Ensure staff are fully trained to effectively and safely operate all kitchen equipment
- Conduct regular inspections of kitchen and other areas within remit to ensure cleanliness to HACCP standards
- Prepare and manage annual and monthly department operating budget, and report data to Food & Beverage leadership as required
- Assisting in the preparation of the department capital plan and strategic projects as required
- Schedule and manage staff to support both our service level commitments and labour cost goals
- Ensure that Hotel assets are maintained (clean and in working order) by establishing and maintaining strong vendor relationships and appropriately utilizing support provided by our internal Engineering Department as required
- Resolve function related concerns in a prompt and efficient manner, follow correct documentation procedures and ensure managers and relevant departments are notified in a timely manner
- Conducting daily shift briefings, ensuring that our colleagues are well informed and prepared to deliver outstanding service
- Ensure implementation of proper waste management activities according brand, international industry and local legislative safety standards
- Consistently offer professional, engaging and proactive service while supporting fellow colleagues
- Demonstrate Fairmont core values in all interactions
- Follow and ensure compliance with all corporate, hotel and departmental policies and procedures
- Participate in hotel committees
- Perform any other function related duties and projects as assigned
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)