Find your calling at Mercy!

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Position Details:

Mercy Clinic Springfield - ENT Surgery Center

Full-Time: Monday - Friday

Days

Overview:

The Referral Coordinator is responsible for maintaining information flow in the managed care referral process for all contracted managed care health plans. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Education: High School Diploma required.
• Experience: Work experience in a physician's office or medical institution with exposure to managed care and primary care rules and practices.
• Other: Skill in exercising initiative, judgement, problem-solving, and decision-making. Skill in developing and maintaining effective relationships with staff, doctors, nurses, patients, and managed care representatives. Skill in organizing work to achieve clinic goals and objectives. Ability to communicate clearly. Knowledge of governmental regulations and reimbursement requirements. Knowledge of computer systems and applications.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.