Join Cleveland Clinic’s Euclid Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based hospital provides top-quality patient care to the communities in and around Cuyahoga County on the beautiful coast of Lake Erie. The caregivers at Euclid Hospital have made it not only an excellent medical facility, but also a home away from home.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. Here, you will demonstrate outstanding customer service skills and use evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, wayfinding, answering general questions and meeting needs. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works evenings from 3:30PM – 12:00AM, including rotating weekends and holidays.
A caregiver who excels in this role will:
Minimum qualifications for the ideal future caregiver include:
Preferred qualifications for the ideal future caregiver include:
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
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