Job Title
Data Centre Technician (Tier 2)
Job Description Summary
Job Description
Job Description
The Facilities Management Technician oversees day-to-day data centre facility operations, coordinating maintenance, change management, and incident response to ensure compliant, resilient infrastructure performance.
Key responsibilities:
- Oversee maintenance activities and coordinate change implementation across data centers
- Provide onsite support during scheduled maintenance windows
- Review and validate technical documents such as MOPs, Risk Assessments, and SOPs
- Manage vendor change requests through the internal change management process
- Consolidate maintenance schedules and monitor change records
- Support risk-based approvals and escalations, including preparation for CAB reviews
- Respond to facility incidents and alarms by verifying affected areas and coordinating with providers
- Ensure emergency procedures are activated where required
- Maintain accurate maintenance, change, and audit records
- Provide regular operational updates on facility activities, support requests, and performance
Requirements:
- 1–2 years of relevant onsite experience in data center operations, facilities support, or a similar environment
- Ability to complete a tailored training plan related to the role
- Working knowledge of data center infrastructure systems, including electrical, mechanical, HVAC, fire suppression, and monitoring systems
- Strong communication skills, with the ability to provide updates clearly, escalate issues promptly, and work effectively within structured maintenance and incident processes
- Familiarity with incident management, change management, and risk-based review of vendor maintenance activities in operational environments
INCO: “Cushman & Wakefield”