Minimum Qualifications
Education:
• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Advanced Medical Assistant title on the career ladder must complete MA competencies.
Additional minimum requirement(s) only for Hospital Outpatient Departments:
Certification(s): BLS (Basic Life Support)
Preferred Qualifications
Education:Graduation from an accredited Medical Assistant program.
Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.
Additionalpreferred requirement(s)for non-HOD Clinics:
Certification(s):BLS (Basic Life Support)
Skills, Knowledge, Abilities:
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
Work Environment:
• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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