The Senior Emergency Management Advisor is a senior subject matter expert (SME) and client relationship lead at H2Safety. The Advisor provides regulatory and technical direction on emergency response plans and emergency management programs for a portfolio of key clients, acts as lead SME on business development pursuits, and serves as a senior technical reviewer of client deliverables.
The role carries no people-management responsibility. The Advisor leads through technical authority, client relationships and the quality of their work.
H2Safety’s work spans regulatory, technical and client-relationship disciplines, and this role draws on all three. The Advisor will begin within the ERP Services team, working alongside experienced Client Relationship Managers (CRMs), to learn H2Safety methodology, delivery standards and client history before taking on an independent portfolio of key accounts.
Knowledge
- Canadian regulatory landscape (AER, BCER, CER, ECCC, including the Environmental Emergency Regulations) and relevant standards (CSA Z246.2, CSA Z1600, NFPA 1600, ISO 22301); awareness of U.S. and international counterparts.
- ERP frameworks, hazard analysis, emergency preparedness programs and audit readiness.
- Incident Command System (ICS) structure and application in client emergency response.
- Project delivery fundamentals: scope, schedule, budget and margin.
- H2Safety products and services, including the H2CommandCentre platform (to be developed during onboarding).
Competencies
- Client-focused judgement to act as a trusted advisor in high-stakes and contentious situations.
- Compliance-first approach balanced with commercial awareness.
- Adopts H2Safety templates, QA and project management frameworks, and proposes improvements through the established process.
- Collaborative across functions without relying on positional authority.
- Disciplined documentation and defensibility of advice.
- Adaptability within a multinational environment (part of the SGS group, cross-border collaboration).
- Self-directed; identifies and proposes initiatives without being asked.
Skills
- Building and maintaining client relationships at operations, HSE and executive levels; managing expectations and negotiating scope.
- Clear technical writing: ERPs, advisories, regulatory submissions, methodologies and proposals.
- Presenting to client executives, regulators and industry forums.
- Translating regulatory requirements into practical plans, templates and training.
- Prioritizing multiple accounts and deadlines without direct supervision.
- Proficiency with MS Office and project management tools (e.g., MS Project, Smartsheet, Asana, JIRA).