Apartment Concierge

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Apartments Concierge. A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As an Apartments Concierge with Fairmont Dubai, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

Key Responsibilities:

Reporting to the Leasing & Apartment Manager, responsibilities and essential job functions include but are not limited to the following: 

• Welcome every Guest entering the Apartments
• Remain observant and respond to each Guest who passes through the front entrances of the Apartments
• Ensure that Guests leaving the Apartments are attended to and offered assistance
• Follow all applicable Occupational Health and Safety regulations
• Attempt to open all doors for incoming and outgoing Guests
• Give clear directions for Guest to retrieve car when issuing valet ticket if the car is to be valet parked
• Report suspicious people or behavior to security personnel
• Arrange taxi transport for all Guests who require it
• Be an ambassador for the hotel by providing an excellent first impression of the hotel to the Guest
• Attend shift briefing at start of shift in order to keep up-to-date with happenings in the hotel
• Follow all procedures as outlined in the Fairmont Code of Ethics booklet
• Work closely with the Bell Persons, providing accurate information with regards to Guests’ Apartment numbers
• Assist the Housekeeping department by maintaining the cleanliness of the Apartment driveway
• Perform other duties as requested by management